Colour Basis -

Adding Colour Basis To Your Address Book

As you are probably already aware, to prevent unwanted (spam) email many Internet Service Providers (ISP's) block messages from senders whose email addresses are not in the your address book and/or trusted senders list.  Other ISPs and some personal computer applications redirect these emails into a "junk/pending-approval" folder, either on the email server or on your PC.  To ensure our messages reach you, it's a good idea to add us to your address book and, where available, to your trusted sender list.  It should take only a few minutes.  With any luck, you've done this before!

If you are new to us (we haven't yet tried to send you an email), you will have to add our email address(es) manually.  If we've sent you an email that wound up in a junk or pending-approval folder, your task may be even easier.

Because there are hundreds of combinations of ISPs and personal computer software, we can't show exact "how to" examples of all the combinations.  But generally the steps are the same for all combinations.  If you've never done this before, feel free to call your in-house or ISP technical support and ask them to assist you.  After all, that's what they're there for!

Manual Addition

Open your email software, such as Outlook, Outlook Express, Gmail, AOL, etc.

  • Open your address book
    • Select the Add Sender option
    • Enter and Save:
      1. Name = Colour Basis - Sales
        Email = Sales@ColourBasis.com
         
      2. Name = Colour Basis - Customer Care
        Email = CustomerCare@ColourBasis.com
         
  • Open your trusted senders list (where available)
    • Select the Add Sender option
    • Enter and Save the same information shown above

Current Email Addition

Open your email software, such as Outlook, Outlook Express, Gmail, AOL, etc.

  • Find the email we sent you.  Hopefully it's already in your inbox.  If not, you may have to search your junk, pending-approval, SPAM, etc. folders.
  • If it's not in your inbox, click the "Move to Inbox and Add Sender" option where available.  Otherwise move the email to your inbox and open it.
  • Click the "add address" option.  You may have to click the "more options" or some other icon to see the add address option.
  • The add address form should have our information pre-populated.  If not, you'll have to enter it.  Verify that the information is correct and save your work
Log On 
Beauty Shots Marc & Melanie Chartrand Photography Web Services Camden Place Ltd., LLC