Shipping Information

Orders are shipped via FedEx on business days only.  Business days are Monday-Friday, excluding federal holidays in the United States.  All purchases $99 and up receive free ground shipping to United States locations.

Some orders require a signature upon delivery unless otherwise designated by the recipient.  Unless a signature waiver is in place, Colour Basis cannot accept responsibility for lost or stolen packages.

Some items we sell require special handling as specified by federal, state and local regulations governing the transport of these items.  The method of shipment for these items is dictated by these regulations.  Shipment of some products to certain locations may not be possible.  If this affects your order, we regret any inconvenience and thank you for your understanding.  We will contact you to discuss this situation.

We do not accept orders to be billed or shipped to destinations outside the U.S. 

Shipments to APO/FPO and P.O. BOX Addresses

Shipments to Military APO/FPO addresses are not available.  You must provide a physical shipping address in lieu of a P.O. Box for all orders because our delivery service, FedEx, requires a street address.

Shipping to Alaska, Hawaii, and U.S. Territories

We accept orders for shipment to Alaska and Hawaii but not to U.S. Territories.  Some restrictions may apply for items to be shipped to Alaska and Hawaii.  Priority shipping methods are not available for certain locations in Alaska and Hawaii.  If you have any questions concerning order shipment, please contact us.